Privacy Policy

Austin Epoxy Co (“we,” “us,” or “our”) operates the website austinepoxyco.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you give us directly, when you submit our quote request form or contact us, such as your first and last name, phone number, email address, zip code, and any details about your project.

Information collected automatically, such as your IP address, browser type, device type, pages visited, and referring website, gathered through standard web server logs and analytics tools.

Cookies and similar technologies, used to remember your preferences, understand how visitors use the Site, and measure the performance of our advertising.

How We Use Your Information

We use the information we collect to:

  • Respond to your quote request and schedule an on-site estimate
  • Communicate with you by phone, text message, or email about your project
  • Improve our Site, services, and marketing
  • Comply with legal obligations and enforce our

Consent to Be Contacted

By submitting a form on this Site, you consent to Austin Epoxy Co contacting you by phone call, SMS/text message, or email at the number or address you provided, including for marketing purposes. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask to be removed from our calling or email list at any time by contacting us.

Cookies and Analytics

We may use tools such as Google Analytics and Google Ads to understand Site traffic and measure ad performance. These tools may place cookies on your device. You can disable cookies through your browser settings, though some parts of the Site may not work as intended if you do.

Third-Party Services

Our Site may embed or link to third-party services, including Google Maps and social media platforms. These third parties have their own privacy policies, and we encourage you to review them.

How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate the Site, process quote requests, or handle scheduling
  • Legal authorities, if required by law or to protect our rights
  • A successor entity, in the event of a merger, acquisition, or sale of business assets

Data Retention

We retain the information you provide for as long as needed to respond to your request, maintain our business records, and comply with legal obligations.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details in the Contact Us section below.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.